Marketing Effectiveness & Pipeline Gaps

To assist Healthcare Providers with improving their volumes, market share, patient experience, and revenue growth, Care Sherpa offers a Marketing Effectiveness and Pipeline Gap Assessment. This comprehensive review allows leaders to understand the root cause for performance issues and determine the most effective strategies for improvement.

• Channel Access: How consumers are first discovering service  

• Data Capture: How data is being captured and consumer leads are tracked

• Interest to Entry: How consumers evolve from interest to individual identification

• First Contact: First interaction experience for interested consumer leads

• First Appointment: First appointment experience and timeline for new patients 

• Treatment: Patient experience, timeline and pathways for service line experience

• Post Treatment: Patient experience post treatment or procedure for service line treatment.

• Return: Pathways for patients to return post treatment  

• Retain: How patients are supported and encouraged to expand their relationship with the provider